This message will occur if the license file that is used by Q++Studio to recognize you and your workstation as registered users is damaged.

 

➢The cause of this file damage can be varied, form a disk write error of Windows to a sudden change in your workstation's internal clock date and time.

 

To resolve this problem, please follow the steps below :

 

1.Contact technical support and mention "error message 176335".

2.You will receive from technical support an email whose text contains a license fix-up code, and an attached ZIP file.

3.Start Q++Studio on one workstation.

4.Close Q++Studio on all other workstations.

5.Make sure that the PC clock of all workstations is set to the correct date and time.

6.Open the ZIP file and copy the 3 files it contains into the Q:\Q++ServerXV4\ folder.

7.Sitting at the workstation that has the problem (error message 176335), launch the Q:\Q++ServerXV4\Q++FixLicense64.exe program.

8.Enter the fix-up code and click on OK.

 

You should now be able to launch Q++Studio.

 

It is important to note that the fix-up code you receive in the email from technical support is only valid for one day, so make sure that you perform all steps above on the same date.

 

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Topic 176335, last updated on 25-Jan-2021