This DTP processing message appears if QuarkXPress or InDesign is unable to open a QuarkXPress or InDesign file either for scanning or generating.

 

This message could be due to the file to be opened being of an incompatible version of QuarkXPress (later version number, MacOS file, or versions 3-4-5-6 when using QuarkXPress 10 or later), but these inconsistencies should be caught by Q++Studio before launching QuarkXPress.

 

Therefore the most likely cause for such an error would be:

 

•Damaged QuarkXPress or InDesign installation.

•Non-activated copy of QuarkXPress or InDesign.

•An improperly setup anti-virus.

 

If you are sure that the above are not the cause of the problem, you should try to re-boot your computer. If the problem remains, please send the script to technical support, being sure to mention the error message ID 180855.

 

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Topic 180855, last updated on 26-Aug-2024