This message will occur if the version of QuarkXPress currently used for scanning and generating is not one of the ones supported by Q++Studio.
Currently (December 2024), the XV4 version of Q++Studio supports all the versions of QuarkXPress from QuarkXPress 8 to QuarkXPress 2025, inclusively.
QuarkXPress-Windows Restrictions and Incompatibilities
However, not all versions of QuarkXPress are supported by all versions of Windows, and vice-versa.
•QuarkXPress 8 can only run on Windows 7 (not on Windows 10 or 11).
•QuarkXPress 2019-2025 can only run on the 64-bit version of Windows 10 or 11 (not on Windows XP, Windows 7 or Windows 8).
Official Quark support for QuarkXPress
In addition, the Quark company only supports the most recent versions of QuarkXPress (usually the current one and the previous one).
But, although QuarkXPress versions 8-2023 are no longer supported by Quark, its publisher, we will try to maintain the compatibility of Q++Studio XV4 with all QuarkXPress versions from 8-2023, for as long as possible (as is the case for our support of InDesign).
See also: supported versions of InDesign.
This message should never occur; if it does, please contact technical support.
Topic 176315, last updated on 18-Mar-2023